I had received this cute set forChristmas. We noticed when opening that it showed 3 piece set, but I only had 2 pieces, and the cute spoon was missing. The local store in Springfield IL was not nice or accommodating (store has a bad reputation for that, but just received a new manager, so hopefully it will improve.) Actually, I received no satisfaction from corporate in Kansas, though they were at least friendly. Steve’s Hallmark showed one available, we ordered it, and they were so nice and accommodating. It was shipped quickly, and arrived so fast that I was amazed. So I now have the full set my precious granddaughter had picked out. I would never hesitate to order from there again.